Privacy Policy

SpendReady (“we,” “our,” or “us”) is a marketing and software platform operated under the DBA SpendReady, by YourBestHomeOffer LLC.

We provide lead generation services and AI-powered communication tools for home service businesses.

We are committed to protecting your privacy and handling personal information in a transparent and secure manner.

Information We Collect

We may collect the following information:

• Name
• Phone number
• Email address
• Service request details
• Communication preferences

This information is collected when users submit forms, interact with advertisements, or communicate directly with a home service business using our platform.

How We Use Information

We use personal information to:

• Respond to customer inquiries
• Provide service estimates and pricing information
• Schedule and confirm appointments
• Deliver customer support
• Enable communication between customers and home service businesses

SMS & Phone Communications

SpendReady provides AI-powered SMS and phone communication tools used by home service businesses to respond to inbound customer inquiries.

We do not send unsolicited messages or cold outreach.

All SMS and phone communications are only sent after a customer has initiated contact and provided explicit consent to be contacted via SMS or phone.

Messages may include:

• Service estimates or quotes
• Appointment confirmations and reminders
• Missed call follow-ups
• Customer support responses

Message frequency varies depending on customer interaction. Message and data rates may apply.

Opt-In Consent

Customers provide consent to receive SMS or phone communications through:

• Website forms with an explicit SMS opt-in checkbox
• Online advertisements or lead forms (e.g., Facebook Ads)
• Direct phone conversations with a business representative

Consent is always collected before any SMS or AI phone communication is sent.

Opt-Out

You may opt out of SMS communications at any time by replying STOP.

You may also request removal from phone communication lists by contacting the business directly.

Data Sharing

We do not sell personal information.

Personal data is only shared with the home service business responsible for fulfilling the customer's request.

We do not share SMS opt-in data with third parties for marketing purposes.

Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, or misuse.

Third-Party Services

We may use third-party service providers (such as messaging or infrastructure providers) to operate our platform. These providers are only used to deliver services and are not permitted to use your data for their own purposes.

Children's Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, contact us at: [email protected]